Client Comments - Testimonials
" We have had our new Furnace and Air Conditioner for about a year and a half. We have been thrilled with them! We have received excellent service from each person who has come to our home. We recommend this company highly!"
Robin H., Kansas City, MO
"Called them in an emergency with the cold weather approaching and our Furnace being out. They worked with me to obtain the needed financing to cover the cost's on the furnace. They did such a good job I had them install a new A-Coil and Hot Water heater as well a Humidifier and air cleaner. They did a professional job, kept my house clean, and made sure we knew how to work everything before they left my house. Great people, Great process, Great experience!
Donny S, Raymore, MO
" I have used this company for several years, and one thing I have appreciated is the personal service. When I've had after-hours or weekend problems they have still provided prompt service. One time their technician even helped me trouble-shoot my refrigerator and vacuumed behind it at no charge! The owner is very knowledgeable in ways to make your home eco-friendly. My low thyroid problems began when I had new carpet installed last year. I noticed when on a 2-week visit to my dad's home in Colorado, who had recently installed a Lenox Pure Air system, that I felt much better. One Hour H & AC installed the Lenox Pure Air system with a Hepa filter in just hours. They are professional and neat and clean in your home and prompt in service. The system made such a difference in the air quality removing the chemicals in the air from the new carpet, that I was able to reduce my thyroid medication to one fourth and my energy level is back and I feel great. I also recommend their product Bio Clean for drain maintenance. It is magic stuff and unstopped a majorly clogged drain in minutes saving me the expense of a plumber! And you can't find a better group of people to work with or to trust in your home!"
CB Simmons, Blue Springs, MO
"We interviewed 4 other companies to install a new A/C unit& (furnace) coil. They deliver quality product,affordable price and wonderful customer service. Our sales man Billy brought information on the brand we were interested in,all the others were pushing one company alone?? We were completely satisfied with their patience,respect and most of all, the owners interest in his business. Steve actually came over the day they were installing to check things out! A+ in my book! The installers were intelligent,respectful and clean.Thanks again to everyone!"
Susan A, Lee's Summit, MO
"This is the second time I've needed heating or cooling service for two homes over a number of years. Each time I have called One Hour Heating and Air Conditioning in Lee's Summit and was pleasantly surprised by the courteous, professional manner in which they deal with their customers. I was given an appointment right away and at a time that worked for my schedule. The technicians Caleb and Josh called ahead of time to remind me of and confirm our appointment. When they arrived, they took time to explain the issue and how they would handle it. They were clean, well spoken, and efficient. I have recommended One Hour Heating and Air Conditioning to friends over the years and they too have always been pleased too. This is a fair company, with reasonable rates, and awesome technicians. Thank you for making what could have been a stressful experience a real breeze."
Renee L., Oak Grove, MO
" My wife and I are very happy with this company. We had our cooling system break down unexpectedly and One Hour Heating & Air Conditioning was the company we hired for a second opinion. Their professionalism was obvious as soon as I spoke with Kyle about giving us a second opinion. Extremely polite, courteous and helpful setting up a technician to come to our home. We were surprised when Steve, the owner, came out to our home and confirmed the diagnosed problem. Steve's expertise is obvious when you talk to him and he explains the problem/solutions. We then discussed options, warranties and prices with Billy who helped us choose the best option for our household. The work was done the very next day. The installers were professional, clean, courteous and respectful of our home. I highly recommend this company. Thanks guys. :)"
Ben S., Lee's Summit, MO
"Thank you for repairing our furnace so quickly last Monday! We were worried when the furnace stopped working the day before one of the coldest days of the year. I appreciate you both keeping in contact with me by phone throughout the day. And your technician, Jerry, was professional, explained everything to me, and assured me things would be fine. I will definitely recommend your great company to our friends & family!"
Sherri Richardson, Lee's Summit, MO
"I want to thank everyone on your team for their professionalism. It is clear to me that you truly care about your customers!"
Dan and Darcy B. from Oak Grove, MO
"We love our new One Hour comfort system! Thank you so much for giving us our home back!"
Ed and Debbie R. from Blue Springs, MO
"I'm glad I chose One Hour to do the work at my home!"
Jerry C. from Lee's Summit, MO
"Thanks for the super fast response on my cooling problem. I can't believe how fast you arrived and how promptly you were able to solve our problem!"
Larry W. from Buckner, MO
"Called because our AC had quit. Tuesday morning I called and they had a man at our house by the end of the day. Even in early June - everyone else said "Monday or Tuesday we might be able to work you in." By the way - the Tech wore BOOTIES over his shoes to keep our carpet clean!! After diagnosis, the OWNER came by to give us replacement estimates and get us on the schedule for the following week. I have a great opinion of this company - they seem to REALLY know what customer service is about! - they don't just pay it lip service."
Rich from Lee's Summit, MO
"This company has a 100% Satisfaction Guarantee. No questions asked. Are you kidding me?!?"
Dave T. from Lee's Summit, MO
"Always prompt and ON TIME. Jim is SUPER, very polite and not in a hurry. Denise in Customer Service is also SUPER to work with!"
Anita A. from Raymore, MO
"Always ON TIME and very honest."
Curtis H. from Raymore, MO
"We talked to a lot of local companies about our System Replacement, but the bottom line was we just simply liked Steve from One Hour better!"
Wes & Winnie from Lee's Summit, MO
"This company is very prompt and extremely honest. They talked to us about our air conditioner problems without being pushy and actually recommended we talk to our home warranty company rather than try to 'take' the business.
We did need a replacement and DID use our home warranty company, but we will recommend One Hour to all our friends!"
Mike F. from Blue Springs, MO
If you are looking for a Lee's Summit heating, air conditioning or indoor air services then please call 816-524-2121 or complete our online request form.